Cuba: A Cultural Odyssey

Deposit Information:

The deposit and the fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking. Your deposit is £350.

Terms and Conditions:

For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.

At the time of booking, please have the following information ready:

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due to Tauck 90 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Customer Protection: Our UK-based agents comply with the bonding requirements of the Civil Aviation Authority and provide full financial protection for the package holidays that we sell in the UK. For flight-based holidays, this is through the Air Travel Organiser's Licence (details of which are available from the UK-based agent with whom you book). When you buy a package holiday that doesn't include a flight, protection of your monies paid to our UK-based agent will be provided by way of a bond.

If you are a U.S. citizen, you will need a passport valid for six months beyond the completion of your Tauck trip for entry into Cuba. You will also need a visa to enter Cuba, the nature of which is somewhat different than what many other countries require. The Cuban government requires all foreign visitors to have a Cuban visa, sometimes referred to as a "Tourist Card," for which there is no official application process. Cuban immigration officials will collect one half of this two-part card upon your arrival in the country, and the other half upon your departure. Tauck will obtain your Cuban visa, which will be given to you in Miami, along with the documents for your included charter flight from Miami to Havana.

In addition, other special documentation will be needed to complete the requirements for travel to Cuba; more details about this required documentation will be sent to you with your booking confirmation. Please review the details in the Instruction Sheet and Travel Affidavit. You must retain these documents for a period of at least five years.

Please Note: Because many of you are traveling as a U.S. citizen with Tauck on a People-to-People educational exchange travel itinerary operated under a license granted to Tauck by the United States Department of the Treasury, Office of Foreign Assets Control (OFAC), you are legally licensed and authorized to travel to Cuba.  Before departing on your trip, we will give you a Letter of Authorization from Tauck stating that you have permission to travel under that license, to keep as part of your travel documents.

If you are a citizen of another country but legally reside in the U.S., you may travel on Tauck's People-to-People trip to Cuba as long as you have a valid passport from your country of citizenship, as well as a residency card or alien card (or "green card") to establish your legal U.S. residency when returning to the U.S. from Cuba upon your arrival in Miami.

If you are a Cuban-born U.S. citizen, your travel document requirements depend on when you originally departed Cuba. If you departed Cuba prior to December 31, 1970, you will require either a PE-11 visa (which can take from six to eight weeks to process, is valid for a one-time entry for 30 days, and expires within 90 days of issue) or a Cuban passport; the choice is yours. If you left Cuba after January 1, 1971, you will require a Cuban passport, which can take from three to four months to obtain. If you will need help in obtaining one of these documents, please let us know at the time of booking.

If you are a citizen of another country and do not legally reside in the U.S., you may travel on Tauck's People-to-People trip to Cuba as long as you have the proper documentation that allows you to enter the U.S. for the start of the trip and return to the U.S. at the end of the trip. A multi-entry U.S. visa is required.

A travel affidavit is also required for all travelers to Cuba, regardless of nationality. Please use this link to apply for your travel affidavit at least 75 days prior to your trip: https://cubatravelservices.com/tauck-travel-affidavit/ 

Because all guests on this tour (U.S. citizens and non-U.S. citizens alike) will be arriving into Cuba from the U.S., a Cuban visa is required of all travelers. Tauck will obtain your Cuban visa for you during your tour.

Please note that you will not be traveling to Cuba as a tourist. You will be traveling as part of the People-to-People educational exchange.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen. You must retain these documents for a period of at least five years.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

MOBILITY

Our People-to-People cultural exchange activities in Cuba include visits to rural areas, agricultural facilities and small villages, as well as to various sections of Havana with centuries-old streets and buildings with limited access. You should be in good health and able to walk reasonable distances over unpaved and uneven terrain. Both the Ritz Carlton Coconut Grove and the Meliá Habana are equipped with elevators.  The road conditions in Cuba are improving; however, paved roads, especially in rural areas, are often in poor condition. Some roads to rural locations are not paved and some out-of-the-way destinations are accessible only by these roads; other roads may be unpaved and bumpy. Our People-to-People cultural exchange itinerary includes several early morning starts and leaves little scheduled free time.

AN IMPORTANT NOTE ON SUPPLEMENTAL OXYGEN AND MOBILITY ISSUES:  This Tauck itinerary cannot accommodate oxygen tanks, wheelchairs or motorized scooters.  Oxygen tanks are strictly prohibited in many foreign countries on regional flights aboard small aircraft, such as those intra-tour flights featured on this Tauck journey.  Likewise, the very limited cargo capacity on such flights prohibits the transport of wheelchairs or motorized scooters.

Travelers should also bear in mind that the infrastructure in many foreign countries, particularly in developing countries, often presents severe and even insurmountable challenges for those with walking difficulties or other mobility issues.  The responsibility of the Tauck Director is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one traveler.  Travelers requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it. While drinking water is generally safe at the hotels on the journey, bottled water will be available wherever the local water is not fit to drink. We also provide bottled water on your motor coach.

The only hotel on this trip that allows smoking is the Meliá Habana in Havana.

Airline Disinsection

The U.S. Department of Transportation (DOT) has issued a guidance letter that requires airlines and travel agents to disclose to consumers countries that require the use of insecticides by airlines. Please click here for more information.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.