Personalised, Caring Service
OUR TAUCK DIRECTORS AND TAUCK CRUISE DIRECTORS ADD A PERSONALISED TOUCH TO YOUR RIVER CRUISE EXPERIENCE
Four Tauck Directors (including one Tauck Cruise Director) aboard every Tauck river cruise provide our guests with the most complete and capable staff on Europe’s riverboats. With the highest tour director-to-guest ratio in the industry and a smaller number of passengers than other river cruise companies, we can attend to guests’ needs in ways that travellers appreciate – so they can focus on enjoying their cruise aboard Tauck's Destination Fleet of custom-designed riverboats... as well as our unmatched and exclusive destination experiences ashore.
Averaging about ten years of service with Tauck, our Tauck Directors personify the word “leader.” Along with the Tauck Cruise Director, they handle all day-to-day details of your river cruise from arrival to departure, from managing all transportation, luggage handling, hotel check-in, etc. to choreographing each day’s sightseeing on our all-included shore excursions. Tauck Directors are knowledgeable professionals well-versed in local cultural customs and traditions, so that guests travel with someone “in the know;” they thrive on finding creative ways to share their love of the destination, with pleasant surprises or spur-of-the-moment opportunities along the way to make the each day the best day of your river cruise.
Our guests often tell us that our Tauck Directors, Tauck Cruise Directors, and ship staff made their river cruises more enjoyable than they could have imagined – treating them as friends and family, from a warm reception upon each arrival to the warmth and kindness that define gracious service and hospitality; and solo travellers point out that their Tauck Directors have gone above and beyond to make them feel welcome and well-cared-for. The carefree comfort and exceptional service that our Tauck Directors and Tauck Cruise Director provide are difficult to find anywhere else – and our guests continually rate them among the best reasons to travel with Tauck!